Colours. The colour of prints may vary slightly from that shown on the website due to limitations of browser software and monitors.
Sizes. The sizes of prints are not in proportion to the photographs that are shown on the website and sizes quoted are only an approximation and vary depending on the composition of the original photograph
Delivery. Delivery of prints will usually take 7 - 14 days from order, it can take up to fourteen days at which point please contact us, we are not responsible for the service of the Post Office and once we have sent it any quires as to delivery should be directed at them. Delivery times are conditional to the order being complete and us having the relevant information from the customer to process it. All times quoted are Business Working days Mon - Fri. International Deliveries can take longer due to Postal Services and Distances involved
* We use independent carriers such as Parcel force and Royal Mail and Couriers are dependant on the service they offer. The carrier will only attempt to deliver the product twice, after which you will be responsible for making your own arrangements with them for delivery which may involve collecting the item from your local sorting office
Indemnity. You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
Consumer Rights. None of the Terms and Conditions affects your statutory consumer rights.
Cancellations and complaints. You may cancel your order up to the point when the order has been dispatched, this usually occurs within 7 days of the order being placed but may be longer or shorter depending on the circumstances. If an order is cancelled before dispatch any charges payments made by the customer will be refunded in full providing the goods have not been dispatched. If the order is cancelled and the goods have already been dispatched it will be dealt with as a 'return',
Returns. In the case of returns a handling charge will be deducted from any refund if the prints are unwanted and not damaged or faulty in anyway. We operate a strict quality control check on all the limted edition prints sent so the only damage that will be accepted is damage in transit, in these cases all the packing must be returned to determine the cause of the damage, as claims will be made against the couriersin these cases.
In the event of complaint please e-mail us: firstname.lastname@example.org giving as much detail as you can. We will respond to your complaint as quickly as possible. You will be kept informed if there is any delay beyond this. Each complaint will be treated as confidential and given priority by a senior Partner.
This contract is and shall be deemed to have been made in England and shall in all respects be governed by English Law.
16 Nursery Road
01425 483425 or 07710273926
For further information we can be contacted by e-mail: